KiezPilot — Terms of Use

Effective date: [set at publish] · Version: beta v1

These Terms of Use ("Terms") govern your use of the KiezPilot mobile application ("KiezPilot", "the app", "we", "us"). By using the app you agree to these Terms. If you do not agree, please do not use the app. The provider and responsible party are named in our Impressum. For users in Germany, the German version (Nutzungsbedingungen) is the legally governing text; this English version is provided for convenience.

1. What KiezPilot is

KiezPilot is a discovery and recommendation tool for parents and caregivers in Berlin, provided free of charge during the closed beta. It gathers publicly-available, family-relevant information (places, events, services) and presents it in a simpler, context-aware shape.

KiezPilot is not a booking, reservation, or transaction platform. We do not sell anything, take payments, or act as an intermediary between you and any venue or organiser. Any decision to visit a place, attend an event, or use a service is entirely your own.

2. Beta status — no guarantee of accuracy or availability

The app is provided during a beta phase. The information shown may be incomplete, outdated, or inaccurate. Opening hours, prices, age suitability, accessibility, and safety conditions are set by the respective venues and organisers and can change at any time. Please verify the details that matter to you directly with the venue before you rely on them. Recommendations are a starting point, not a guarantee.

We provide the app "as is" and do not warrant that it will be available without interruption, error-free, or fit for a particular purpose beyond what is described here.

3. Your account (anonymous)

The app creates an anonymous account (a random identifier) on first launch — no name, email, or phone number is collected. See our Privacy Policy for details.

Because the account is anonymous, there is no password recovery and no account recovery. If you reinstall the app or switch devices, a new identity is created and data tied to the previous anonymous account (e.g. server-side favorites/contributions) is not recoverable. Preferences stored on your device are removed when you uninstall the app.

4. Acceptable use

When using KiezPilot you agree not to:

use the app for any unlawful purpose, or in a way that infringes the rights of others;
attempt to disrupt, overload, reverse-engineer, or gain unauthorised access to the app or its backend, or to extract its data in bulk beyond ordinary personal use;
submit content that is unlawful, defamatory, hateful, harassing, deceptive, or that contains personal data about other people.

5. Community contributions (user-generated content)

You may optionally contribute information to improve the data (for example, correcting a detail about a place or reporting outdated information). When you submit a contribution:

You confirm the contribution is truthful to the best of your knowledge, is your own to share, and does not infringe anyone's rights or contain other people's personal data.
You grant us a non-exclusive, worldwide, royalty-free, transferable and sub-licensable right to store, reproduce, adapt, translate, and publicly display the contribution in and in connection with the app (for example, shown to other parents as "reported by parents"). This licence continues for content that has been incorporated into the app's data even after you delete your account, to the extent it has been aggregated or anonymised.
We may review, edit, decline, or remove any contribution at our discretion — in particular content that violates Section 4 — without being obliged to monitor contributions proactively.

Contributions reflect the views of the parents who submit them and are not verified by us.

6. Intellectual property

The app, its design, its original text, and its arrangement and categorisation of data are protected and remain our property or that of our licensors. Third-party data and map material are used under their respective licences and attributed in the app's "Data sources & licenses" screen. You receive a limited, personal, non-transferable right to use the app for your own private, non-commercial purposes.

7. Liability

We are liable without limitation for damages arising from intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), and for injury to life, body, or health.

For simple negligence (einfache Fahrlässigkeit) we are liable only where an essential contractual obligation (a "cardinal obligation" — one whose fulfilment makes proper use of the app possible in the first place and on which you may regularly rely) has been breached, and in that case only for the foreseeable, typical damage. Any further liability for simple negligence is excluded.

In particular, and subject to the paragraphs above, we are not liable for decisions you make on the basis of information shown in the app — including a place being closed, changed, unsuitable, or unsafe when you arrive — because that information originates from third parties and can be outdated (see Section 2). You remain responsible for supervising your children and for assessing whether a place, event, or activity is safe and suitable for them.

Mandatory statutory liability, including under the German Product Liability Act (Produkthaftungsgesetz), remains unaffected.

8. Changes, and ending the service

Because this is a beta, we may add, change, suspend, or discontinue features — or the app as a whole — at any time. We may update these Terms; the current version is identified by the effective date above, and material changes will be surfaced in the app. Continued use after a change takes effect means you accept the updated Terms.

9. Data protection

How we handle data is described in our Privacy Policy / Datenschutzerklärung.

10. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of your country of residence remain unaffected. Where permitted by law, the place of jurisdiction is Berlin.

11. Severability

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions is not affected.

12. Contact

Questions about these Terms: hello@kiezpilot.com. Provider details: Impressum.